PRIVACY POLICY

Suvarnika Collections Personal Information Protection Directive

Privacy Policy

Suvarnika Collections Personal Information Directive

Welcome to Suvarnika Collections. We respect your privacy and are committed to protecting the personal information you choose to share with us.

This Privacy Policy explains how Suvarnika Collections ("Suvarnika Collections", "we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website or submit an enquiry through our website.

By using our website and voluntarily submitting your information, you acknowledge that you have read and understood this Privacy Policy.

Suvarnika Official Stamp Seal
1. Information We Collect

When you submit an enquiry, request information, or contact us through our website, we may collect the following information:

  • Name
  • Mobile / Contact Number
  • Email Address
  • Address
  • Location details
  • Details or information that you voluntarily provide in your enquiry or message

We only seek to collect information that is reasonably necessary to respond to your enquiry and provide you with relevant information about our products and services.

2. How We Use Your Information

The information you provide may be used to:

  • Respond to your enquiries and requests
  • Contact you regarding products, services, collections, or information you have requested
  • Understand your requirements and provide relevant recommendations
  • Provide customer assistance and support
  • Improve our products, services, website, and customer experience
  • Maintain records of enquiries and communications
  • Send relevant updates, offers, or promotional communications where permitted and where you have provided appropriate consent
  • Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are unrelated to the purpose for which it was collected, except where required or permitted by applicable law.

3. How We Collect Your Information

We may collect your information when you:

  • Submit an enquiry form on our website
  • Contact us through the contact details provided on our website
  • Request a private viewing or personalized assistance
  • Communicate with us regarding our products or services
  • Otherwise voluntarily provide information to us
4. Sharing of Your Information

Suvarnika Collections does not sell or rent your personal information to third parties.

We may share your information only where reasonably necessary for business operations, responding to your enquiry, providing requested services, maintaining our website or technology systems, or where required by law.

For example, information may be accessed by:

  • Our authorized employees or representatives
  • Website, hosting, technology, or service providers who assist us in operating our website
  • Communication or customer-support service providers, where applicable
  • Government authorities or other parties where disclosure is required by applicable law

Where third-party service providers process information on our behalf, we expect them to handle such information appropriately and in accordance with applicable requirements.

5. Protection of Your Information

We take reasonable measures to protect the personal information submitted through our website against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to us online.

6. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining appropriate business records, resolving disputes, and complying with applicable legal requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal or business requirements.

7. Marketing Communications

If you provide the appropriate consent, we may contact you regarding Suvarnika Collections, including new collections, products, services, offers, events, or other relevant updates.

You may request to stop receiving promotional communications from us at any time by contacting us using the details provided below or by using the available opt-out mechanism in the communication.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve user experience, and, where applicable, measure the effectiveness of our marketing activities.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

9. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

Suvarnika Collections is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to request information about the personal data we hold about you, request correction of inaccurate information, request deletion where applicable, withdraw consent where processing is based on consent, and raise a complaint regarding the handling of your personal information.

To exercise an applicable right or raise a privacy-related concern, you may contact us using the details provided below.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws and regulations.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:

Suvarnika Collections

Email: suvarnikaacollections@gmail.com

Phone: +91 8169997636 (WhatsApp only)

Address: Florence House, Wagle Estate, Thane West, Maharashtra. Pin code- 400604

We will make reasonable efforts to respond to privacy-related requests and concerns in accordance with applicable law.

By submitting an enquiry through our website, you acknowledge that you have read this Privacy Policy and understand how Suvarnika Collections may process the personal information you provide.